Form & Policy

ARRIVALS AND CANCELLATIONS

While we realize that emergencies do happen, please reschedule your appointments at least 2 hours in advance in our favor of management. Non-notification repeated cancellations may result in no future services. We recommend that clients check in 15 minutes earlier for any necessary paperwork and late appointment is to be served as a walk-in. Please note that we may not taking walk-ins half an hour before the closing time. 

HEALTH DISCLOSURES 

For your health and safety, please inform your nail professional if you have any medical concerns such as allergies, recent surgery, contagious disease, or pregnancy.

GIFT CERTIFICATES 

Salon gift certificates or gift cards must be redeemed as listed. However, you can upgrade if you choose to do so. Gift cards are not neither expired, refundable, nor reissued if get lost or damaged. 

SPECIAL EVENTS 

For a group event or a party of four or more, a minimal of %15 gratuity and a $50 non-refundable deposit are required to secure all appointments booked and served.  

QUIET ZONE 

To maintain a complete and relaxing experience for everyone, silence your cell phone and/or refrain from. Please, complete your call outside as necessary. 

PAYMENTS & REFUND 

We accept cash, credit cards, local personal checks only. Due to the nature of our services, there will be a no refund policy on any services. In-spa credits may be granted on case-by-case basis. If there are any concerns that you would like to bring to your technician or the manager's attention, please let them know before you leave so it may be properly taken care of. We guarantee gel polish for 14 days with a receipt, however, any service with regular polish is not guaranteed. 

JUNIORS 

We are a kid-friendly facility, however, children under the age of 12 are not permitted in the salon unless they are receiving services with their parents.                             

THANK YOU FOR CHOOSING & SUPPORTING SAHLAN 

Congratulations!!! Now that you have a full set of dip extensions done, you’re on the first step committing to a long process of obtaining healthy nails.

Dip is our clients choice because of its healthy chemical and physical properties despite the cost. Dip is a calcium and vitamin fortified product that helps nail growth besides protecting them from breaking. Also, dip feels more natural and lighter than its alternative acrylic. 

Many of you may have lots and lots of questions. No worries! We’re revealing all our tricks and goals below:  

You are only looking for a full set of nice nails for an event. Got it!

Your next step is simple, just let the nails out grow the extensions and then come back for a professional removal that causes very little damage to your nails if any. Meanwhile, your nail enhancements should last somewhere between 2-4 weeks depending on your hand washing and daily activities. We do recommend cuticle oil, gloves, light to medium activities and hand washing.

We do not recommend picking your skin and nails, heavy activities such as gardening, box or can opening, etc. However, you do have a 2-week guarantee of work from us, make your appointment for a FREE repair as needed within 2 week. 

You have committed to long and natural nails. 

Alright,  your next step is to come in for your one-time refill in 2-3 weeks. We do not recommend a second refill, but a removal and dip manicure on your real nails every 3 week after your first refill to avoid any lifting that may cause premature failure of the nail application and/or nail infection. 

Together, we are seeking your nail enhancement, improvement and satisfaction. 

For any questions or concerns you may have regarding your nail appearance and/or longevity, please call or text us at 715 514 3434, or email us at contact@nailsahlan.com

We appreciate your business!

Lan & SahLan’s Team